Shipping Policy

We aim to get your order to you as quickly and safely as possible. Here are the details of our shipping process:

• Processing Time: All orders are processed within 7 business days. Orders are shipped during business hours, Monday through Friday, excluding public holidays.

• Shipping Methods: We offer a range of shipping options depending on your location, including standard and expedited shipping. Shipping costs will be calculated at checkout based on the delivery method and destination.

• Shipping Time: Delivery times vary depending on the shipping method and destination. Standard shipping typically takes 5 to 6 business days,
   

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and exchange policy as follows:

• Eligibility for Returns: Returns are accepted within [X] days of receiving your order. To be eligible for a return, items must be unused, undamaged, and in their original packaging.

• Non-returnable Items: Certain products, such as personalized or custom-made items, may not be eligible for return. Please check the product details for specific return policies.

• Return Process: To initiate a return, please contact our customer service team at contact us  page. Include your order number and the reason for your return. Our team will provide you with instructions on how to return your item.

• Refunds: Once your returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method, and you will be notified once the refund has been processed. Please note that it may take 8 to 10 business days for the refund to reflect in your account.

• Exchanges: If you wish to exchange an item for a different size or color, please contact our customer service team. We will guide you through the exchange process and ensure that you receive the correct item.

• Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service to return items.
   

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at our contact page. We will arrange for a replacement or refund, depending on the situation.